Data Privacy Policy

Information We Collect

When you interact with our drawing fundamentals platform, we collect various types of data to tailor learning experiences to you and to enhance our services.

Personal Information

We gather information you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages you send via our contact forms. When you sign up for our drawing courses, we also collect details about your artistic background and learning objectives.

Usage Data

We automatically collect information about how you use our site and learning platform. This includes pages visited, time spent in different sections, completed drawing exercises, and technical details like your IP address, browser type, and device data.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and assess site performance. You can adjust cookie settings through your browser preferences.

• Essential cookies for site functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies to deliver relevant content

How We Use Your Information

Your personal data helps us provide high-quality educational content and to keep our drawing platform running effectively. We are dedicated to handling your information responsibly and only for legitimate purposes.

Educational Services

We use your data to grant access to drawing courses, monitor your progress through various skill levels, and offer learning recommendations tailored to your artistic interests and abilities. This personalization supports more effective learning pathways for strengthening your drawing fundamentals.

Communication and Support

Your contact details enable us to respond to inquiries, send important course updates, and provide technical support when needed. We may also send periodic newsletters about new drawing techniques, showcased artwork, or platform improvements if you’ve subscribed to our communications.

Platform Improvement

Usage data helps us identify which drawing exercises are most helpful, spot areas where learners struggle, and develop new content to address common learning challenges. This analysis occurs in aggregate form to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain scenarios, we may use or disclose your information to comply with privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We work with trusted third-party service providers who help us operate our platform, process payments, send emails, and offer customer support. These providers access only the data needed for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If Marble Yarn Cobalt undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you by email and outline any changes to how your data is handled.

Legal Requirements

We may disclose your information when required by law, a court order, or government request. This includes situations involving potential threats to safety, fraud investigations, or breaches of our terms of service.

Your Rights and Choices

Under privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights over your personal data.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal data, and we will comply unless we have legitimate reasons to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You’ll still receive essential account and course enrollment updates.

Cookie Management

Most browsers let you control cookies through their settings. You can accept all cookies, reject certain types, or be prompted before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement robust security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal data only as long as needed to provide our services, meet legal obligations, or resolve disputes. Account details are typically retained for three years after closure, while course progress data may be kept for up to nine years for educational record purposes.

International Transfers

Although our main operations are in North America, some service providers may process data elsewhere. We ensure adequate protection through contractual safeguards and compliance with privacy regulations for international transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in accordance with privacy laws.

For users under 18, parental consent is required before collecting personal data. Parents or guardians can review their child’s information, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents may review any personal information collected from their child, request its deletion, and forbid further collection or use of their child’s data. We provide clear mechanisms for parents to exercise these rights.

If you believe we have collected information from a child under 18 without proper parental consent, contact us immediately so we can address the issue.

Changes to This Policy

We may periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated via email or prominent notices on our site.

Minor updates may be posted without individual notification, so please review this policy regularly. The "Last Updated" date at the top indicates when the most recent changes were made.

Your continued use of our platform after changes indicates acceptance of the updated terms. If you disagree with any changes, you may discontinue using our services or contact us to discuss your concerns.